Meter Reading from Illinois American Water
Sewer bills are based upon water usage reported to the City from Illinois American Water Co. The usage is reflected in the meter readings on the bill. Residents should compare the readings on their water bills and sewer bills to verify accuracy. If readings do not match, the City's Sewer Billing Department should be notified at 618-233-6810 and a review should be requested.
Charges are also based upon the unit of measure of the meter, the location of the property, and whether the property is residential or commercial. The types of services are listed and explained below.
Service Charge Descriptions
INRESCGL – In Town Residential CGL
INCOMCGL – In Town Commercial CGL
OUTRESCGL – Out of Town Residential CGL
OUTCOMCGL – Out of Town Commercial CGL
INRESCCF – In Town Residential CCF
INCOMCCF – In Town Commercial CCF
OUTRESCCF – Out of Town Residential CCF
OUTCOMCCF – Out of Town Commercial CCF
INRESDCF - In Town Residential DCF
INCOMDCF - In Town Commercial DCF
OUTRESDCF - Out of Town Residential DCF
OUTCOMDCF - Out of Town Commercial DCF
All payment options, including Direct Debit, are explained on the Sewer and Trash Billing page. With Direct Debit, payments are automatically made from specified checking or savings accounts.
The Important Messages section includes valuable information for account holders.